Please use the links provided below to set up your voicemail settings from the Nextiva app or your desk phone.

Setup up Voicemail Greetings and Retrieving Voicemail Messages (Please disregard the videos in the first link)  
Setup up Voicemail Settings Video

Nextiva Voicemail Menu Options for the Phone and App

Nextiva voicemail menu options, click here

Is the Nextiva App installed on your computer? Please search for the app on the computer by clicking Start then typing Nextiva in the Search Bar.  If it is not there, contact IT to get it installed.