Below are useful training resources provided by Nextiva:
Nextiva User Guide:
https://www.nextiva.com/downloads/guides/Nextiva-Voice/Business-Communication-Suite-User-Guide.pdf
Using the Nextiva App on your Smartphone:
https://www.nextiva.com/support/articles/nextivaappmobile.html
Using the Nextiva App on your Laptop:
https://www.nextiva.com/support/articles/desktop-app.html
How to Set-Up Voicemail:
https://www.nextiva.com/support/articles/how-to-set-up-voice-mail.html
How to Navigate the Call Group Voicemail Box
https://www.nextiva.com/support/articles/how-to-access-a-hunt-group-voicemail-box.html
Blocking Callers/Texters (Unavailable, Private Numbers and SPAM)
https://www.nextiva.com/support/articles/how-to-set-up-selective-call-rejection.html#olderversion