You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Welcome to SDF's staff support center!
announcement close button
Home > Technology > Software & Applications > Adobe Suite > Adobe Acrobat wants to use the "Local Items" keychain Password Prompt on Mac
Adobe Acrobat wants to use the "Local Items" keychain Password Prompt on Mac
print icon

Issue:

 

When opening Adobe Acrobat on a Mac, a message pops up asking for the "Local Items" keychain.  No user or admin passwords work for this prompt.

 

 

Solution:



This is an issue with the adobe update.  

Step 1: Search for "Keychain Access" and click on the application:


Step 2:
Click on the menu and then open Prefences:


Step 3: Click on "Reset Default Keychains..."


Step 4: Enter the users user name and password for their Mac.  

 

Step 5: Restart the device for the change to take effect.

Feedback
0 out of 1 found this helpful

scroll to top icon