May 08, 2024
3173
Issue:
When opening Adobe Acrobat on a Mac, a message pops up asking for the "Local Items" keychain. No user or admin passwords work for this prompt.
Solution:
This is an issue with the adobe update.
Step 1: Search for "Keychain Access" and click on the application:
Step 2:
Click on the menu and then open Prefences:
Step 3: Click on "Reset Default Keychains..."
Step 4: Enter the users user name and password for their Mac.
Step 5: Restart the device for the change to take effect.