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Home > Technology > Software & Applications > Adobe Suite > Adobe Acrobat wants to use the "Local Items" keychain Password Prompt on Mac
Adobe Acrobat wants to use the "Local Items" keychain Password Prompt on Mac
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Issue:

 

When opening Adobe Acrobat on a Mac, a message pops up asking for the "Local Items" keychain.  No user or admin passwords work for this prompt.

 

 

Solution:



This is an issue with the adobe update.  

Step 1: Search for "Keychain Access" and click on the application:


Step 2:
Click on the menu and then open Prefences:


Step 3: Click on "Reset Default Keychains..."


Step 4: Enter the users user name and password for their Mac.  

 

Step 5: Restart the device for the change to take effect.

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