In order to add a shared mailbox, you need permission to access the mailbox. If you do not already have permission, email [email protected] to request access.
Once permission to the mailbox is granted, you can add this shared mailbox to your inbox in outlook by:
1. Open outlook preferences
2. Click on Accounts
3. Select your account in the left-hand menu
4. Click Delegation and Sharing
5. Click on Shared With Me
6. Click the + symbol. On the pop-up search for data and click Add
7. Click Done
8. You'll then see the shared mailbox added to your left-hand navigation menu:
Let me know if you have any issues. Otherwise I will let you know once I hear back form support that the subscription is active.
Thank you!
Travis