HOW TO SET ADOBE ACROBAT AS THE DEFAULT PDF PROGRAM (MAC & WIN)
Your system may not be set up to automatically open PDFs from the desktop with Adobe Acrobat or Adobe Reader. Here's how to set it up: WINDOWS USERS * Right-click any PDF , choose Open With > Choose default program or Choose another app * Choose Adobe Acrobat or Adobe Reader in the list of progra…
ProofPoint Quarantine Digest
ALERT If you question the legitimacy of an email that has made it to your inbox, please email the sender and the subject to HappyFox IT <[email protected]>. Next, click the KnowBe4 Phish Alert Button (PAB) . What are my Options Preview : Allow you to look at the email in a safe and secure environment …
Updating using Kandji
RECOMMENDATION : Do not restart until you are done with the computer for a few hours or the day. Connect the computer to the docking station or power cord. After you restart the computer, walk away. Please do not wait for the updates to finish. Steps * If the update is ready for installation, look for a red…
Self Service for macOS
NOTE: There are three methods of accessing the Kandji Self-Service. All have the same result. Pick one and then go to Installing Available Applications. Launching Self Service from the Menu Bar * In the menu bar, click the Kandji logo. * Hover over Kandji Self Service and choose Open . Launching Self Servi…
New Hire Support (Week 1 Guides)
How to Connect Your Equipment * Hardware and Desk Setup Exclaimer Use (Email Signature) * See Legitimate Pop-Up and Emails Knowbe4 (Security Awareness) * Overview * Setup, Sign In, and Use Nextiva (Phone) * Overview * How to Use NextivaOne (First 4 minutes) ProofPoint (Email Filter) * See Legitimate Po…
Legitimate Pop-Up and Emails
ProofPoint Searches emails for threats and if needed quarantines them. Please see ProofPoint Quarantine Digest to learn about the Actions you can take when a message is quarantined. Exclaimer Automatically populates your email signature on all your outgoing emails for you. PatchWorx Updates the computer…
How to use 1Password
Below are training resources on how to use the 1Password software. Overview Windows: Mac OS: Android: iOS (iPhone/iPad): Browser App:
AlvakaNet Help Desk and Support Team
AlvakaNet Client N etwork O perating C enter ( NOC ) Contact Information While you typically can get technical support from SDF technicians by emailing Happy Fox IT < [email protected] > , there are times when we are not available or too busy to reply to your needs the same day. If either is the c…
How to use Adobe Creative Cloud
* Adobe has prepared a variety of training resources available here: * Sign in to your Adobe Account * How to Set Up Adobe Acrobat or Adobe Reader as your Default Program to Open PDFs (MAC & WIN) * PDF file won’t display/open in web browser but will open if downloaded/opened in Adobe Acrobat * Change F…
