What applications use Citrix?
Citrix is used to connect to Database View for Raiser's Edge (RE), Financial Edge (FE) and Grant's Edge (GE).
Network drives missing when saving files from RE, FE or GE database view
While using VPN and attempting to save files from database view of Raiser's Edge (RE), Financial Edge (FE) or Grants Edge (GE), sometimes the network drives (i.e. X: or G:) are not available. Solution: * Close all open applications which use citrix . * Make sure you are connect to VPN. * Open File Explorer …
How to update Citrix Workspace
If you are experiencing issues accessing database view of Raiser's Edge, Financial Edge, or Grant's Edge, checking for updates to Citrix may resolve the issue. 1. Right Click on the Citrix icon 2. Select Check for Updates 3. In the pop-up screen, click Download 4. Less the download progress. When p…
