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Network drives missing when saving files from RE, FE or GE database view
# While using VPN and attempting to save files from database view of Raiser's Edge (RE), Financial Edge (FE) or Grants Edge (GE), sometimes the network drives (i.e. X: or G:) are not available. ## _**Solution:**_ 1. Close all open applications which use [citrix][1]. 2. Make sure you are connect to VPN. 3. O…
How to use VPN to connect to TSDF
The document in the attachment below contains step-by-step instructions to connect to VPN.
