Network drives missing when saving files from RE, FE or GE database view
While using VPN and attempting to save files from database view of Raiser's Edge (RE), Financial Edge (FE) or Grants Edge (GE), sometimes the network drives (i.e. X: or G:) are not available. Solution: * Close all open applications which use citrix . * Make sure you are connect to VPN. * Open File Explorer …
How to use VPN to connect to TSDF
The document in the attachment below contains step-by-step instructions to connect to VPN.
